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Responsibility of Leaders in order to developing the Capacity of Employees

Kirjoittanut: Ruwanthi Moragoda Arachchi - tiimistä Ei tiimiä.

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According to my opinion, a leader should have the potential and the ability to motivate his employees or else the team members to pursue the goals to be achieved collectively within that organization or the team. Also, I know according to my own experience delegating tasks and responsibilities among the employees is one way to do things making it easier in other words job enlargement can be considered as one of the methods to motivate employees. Besides leadership is a great deal of responsibility. This essay narrates kind of different aspects of leadership. But according to me, this is the source of the leadership.

Background of Selecting this tophic

This writing is based on the book “Credibility” written by James M. Kouzes and Barry Z. Posner. Literally, the authors attempted to elaborate on the crucial level of the Credibility trait that belongs to leadership. Further, Kouzes and Posner have provided frequent instances to elaborate on the situation-wise practically. That made it more interesting to understand and take into learning perspective. As a whole “Credibility” is a kind of handbook for all leaders as it has discussed strategies as well as procedures which can be useful for realistic situations. Further, my reflection grounded on the 6th chapter is more interesting and important to share with the Proaketemia community.

Before entering to the main point of this writing I would like to ask you, do you really think that the employees needs authority to perform their jobs apart from the delegating their actual job tasks? Do you think authority and job task as same thing? Does this work for in order to increase the capacity of employees performances?

Why leaders should delegate the authority?

Promotes creativity and innovation: When employees have the authority to make decisions, they are more likely to come up with creative solutions to problems and innovate. This can lead to new ideas and better ways of doing things. (Created using chatgpt)

Growing up the employee engagement and inspiration: When employees feel trusted and empowered, they are more engaged and motivated to do their jobs. As a consequences it would be lead to lower turnover rates, higher job satisfaction,, and increased productivity (Hangtong,2016).

Builds trust and respect: Giving employees authority shows that leaders trust and respect their abilities. This can help build stronger relationships between leaders and employees, as well as among team members (McManus & Mosca 2015).

Reduces workload for leaders: Delegating authority can help leaders focus on higher-level tasks and responsibilities, rather than getting bogged down in day-to-day decision-making (Klein ,Knight ,Xiao & Ziegert ,2006).

Develops employee skills and leadership abilities: Giving employees authority can help them develop new skills and leadership abilities. This can prepare them for future leadership roles within the organization (Created using chatgpt).

All inclusive, giving employees authority creating a win-win situation for both leaders and employees, leading to a more creative, productive and engaged workplace.

How Should authority developing Capacity of Employees

A company can’t be grown alone without the collaboration of its’ employees’ genuine involvement. In fact, this chapter explains that if any organization survive or else gains a competitive advantage among the competitors in the market the employees should be armed with the required competencies. Otherwise, the company would be failed to provide the service required by the customers or the consumers, invention and Excellency of the good or the service continuously. Credible leaders should create an environment for their employees in order to improve their capacity. According to my point of view that is important of conducting required training sessions, workshops, on-the-job training, sharing information and whatever relates to enhancing the competencies regarding their current position as well as future requirements. According to Kouzes and Posner, “Credible leaders also liberate the leader in everyone.

At the beginning of this chapter, the authors show one example relating to the practical scenario and their objective is to explain it is not enough the allocating to the responsibilities to the employees that are included enough authority level. This example is based on a real restaurant that exists in Seattle. According to the authors the owner of the restaurant chain namely Tim Firnstahl believes once employees got the authority relating to their tasks it would be easy to serve every customer without any delay. The reason behind this consequence is “Employee quickly became creative in carrying out the guarantee”. Ultimately as a company, they were able to earn large sums of profit by following this method. If this elaborated further these employees were able to achieve it as they had the required authority and the commitment followed by the authority to do so due to that reason its customers got prompt solutions over their concerns or else the issues. According to me as well as the authors explain as leaders take essential steps to improve the employees’ capacity to convert their share values into the organization’s exercise. It is common to see that most organizations as leadership as a position. That is the reason maybe employees think that particular person is not suitable for the managerial position, head of the department or else director position. Also, both Kouze and Posner described this as equal to my thought in this chapter this way. “Leadership is found in those in the boiler room and those in the boardroom”. Further elaboration in the chapter they described that in a team every member has kind of liable for facilitating the group by owning the leadership among the team. But to act that way has a huge question as a leader do we have a clear idea about our team members’ capabilities? On the other hand, do we use appropriate measurements to measure those abilities? On the other hand, only education is enough for the improving the capacity of the employees

Eventually, end of this chapter both authors have mentioned some steps that leader can follow in order to enhance your employees capacity.

  1. Forward or directing surbordinates to make their own decision with relating to job duty also the consequences of those results.

  2. Enrich their jobs by providing sufficient and required trainings.

  3. Create organization to open place to the employees family members. This would be great idea then family members would provided their optimum support to create best performance in order to contribute the organizational aspect.

  4. Always share the big picture of the company with surbordinate.


The best way it should have materix of skills of determined and what actually exsists. Also it would be graet that leader can provide the genuine idea about the performance of the employee. That would be beneficial for both organization and the employee. The main objective of the feedback should be enhance the confiedence level of the employee. While rectifying the mistakes or else identifying the improvement areas leaders should make the space to employees in order to discover new skills and sharp them.

Kouzes, J.M. and Posner, B.Z., 2011. Credibility: How leaders gain and lose it, why people demand it (Vol. 203). John Wiley & Sons.

Klein, K.J., Ziegert, J.C., Knight, A.P. and Xiao, Y., 2006. Dynamic delegation: Shared, hierarchical, and deindividualized leadership in extreme action teams. Administrative science quarterly51(4), pp.590-621.

McManus, J. and Mosca, J., 2015. Strategies to build trust and improve employee engagement. International Journal of Management & Information Systems (IJMIS)19(1), pp.37-42.

I'm Ruwanthi from Sri Lanka. Now I'm living in Tampere.

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